En savoir plus sur Lodgix

United nations logiciel spider web riche en fonctionnalités pour gérer et commercialiser vos locations de vacances. Économique et facile à utiliser.

En savoir plus sur Lodgix

I actually like how nosotros can have multiple listings and come across everything on one screen and also integrate the calendars for each separately if we have them listed elsewhere.

The user interface is non built with mobile responsiveness in listen, so it'due south a little hard to check "on the go. Nevertheless, I take heard a rumor that this volition be stock-still in a hereafter release.

Lodgix - Notes

Annotation moyenne

Simplicité d'utilisation

iv,7

Probabilité de recommander le produit

Lodgix a reçu une notation globale de 4.9 étoiles sur 5 d'après 168 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (168)

Utilisation

Classer par

Filtrer les avis (168)

Chris Westward.

Chris W.

Owner (É.-U.)

Utilisateur LinkedIn vérifié

Hôtellerie, ii-x employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Ease of apply for Lodgix is exceptional

v il y a 2 ans

Commentaires : I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram

Avantages :

We are homeowners who chose to plough our dwelling into a holiday rental and needed software to dorsum that up. Over the last 3 years we have found Lodgix to support that determination 100%. If I come across something I tin't effigy out myself their client service is right there to help. I think you volition savor your purchase as much equally we have.

Inconvénients :

Similar everything this software sometimes has a dissimilar language to discribe the function than I would. Then trying to await it up in the transmission is difficult. Only the customer service comes into play here and I accept always gotten my answer.

Helen T.

Business Owner (Australie)

Loisirs, voyage et tourisme, two-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de fifty'avis

Ticks ALL the boxes!

5 il y a ii ans

Commentaires : From the starting time, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional price. At that place have non been any glitches over the years, the system has never 'gone down' and concern has grown considering of Lodgix.

Avantages :

Ease of employ. We very quickly could load upward our multiple properties and become the business upward and running and fully operational very quickly, when we changed over from our final PMS. The software works equally well for Australian businesses, even though the visitor is Us based My staff detect it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and cypher is static. At that place is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the production we have. Totally love that the guys always reply to whatever questions we have. Fifty-fifty though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their client back up. It is always clear, curtailed and helpful.

Inconvénients :

I would dearly love it if a guest could do a property search, enter engagement parameters, and all available holiday homes with a total price could be visible. I do believe nevertheless that is something that the guys are working on. And then that is fantastic. Not having this part has in no way impeded our bookings, with almost 70% of our bookings coming direct through Lodgix!!

Alternatives envisagées : NewBook et CiiRUS

Pourquoi choisir Lodgix : Because Genkan were a total disaster. They offered NO customer service and the product was glitch and a train wreck.

Pourquoi passer à Lodgix : I had contracts signed with both companies (at different times). And they both let me down. I company could not comply with Australian taxation requirements, and the other decided to pull their bookkeeping module concluding minute. So I couldn't waste whatsoever more time, I establish Lodgix, and within the 60 day trial menstruation I had my business fully performance and kicking booking goals!! Never looked back.

Utilisateur vérifié

Admin (É.-U.)

Utilisateur LinkedIn vérifié

Hôtellerie, two-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

used lodgix awhile agone, hopefully they've changed for the better since then.

3 il y a ii ans

Commentaires : Information technology looked like it had more functions for the price but I ended up switching to another software somewhen.

Avantages :

The interface was pretty user friendly and it saved me fourth dimension on responding to inquiries. Connected to many list channels just some of them were more than integrated than others.

Inconvénients :

The client service team wasn't very helpful and took forever to get onboard. They were supposed to practice all the information transferring for me but I ended up having to practice a lot of it manually.

Alternatives envisagées : CiiRUS et Bookerville

Pourquoi passer à Lodgix : It looked like information technology had more than functions for the price merely I ended up switching back to bookerville.

Réponse de l'équipe de Lodgix.com

il y a 2 ans

It'southward important to note, that Capterra appears to let anonymous reviews. Capterra does ZERO screening of these reviews for actuality. In this particular example, I believe the reviewer may take dislocated Lodgix with Lodgify equally this statement: "They were supposed to practise all the data transferring for me." ...would have never occurred on Lodgix considering we don't help with data transfer at all. We provide some tools (csv importing, ical importing, ical to invoice tools, etc..) but accept never and will never manually assist in moving information. We can provide all kids of suggestions on how to make the procedure easier, etc.. Only we tin can't physically do any of information technology for yous. You see this time and time again these assemblage sites like Capterra. Very very poor quality control.

Lisa B.

Possessor (Australie)

Hôtellerie, 2-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

And then glad we plant Lodgix

v il y a 2 ans

Commentaires : Lodgix has allowed us to run our accommodation business much more easily and at a lower price than before leaving united states with more than time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our ain booking button on our website and more.

Avantages :

I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and afterward their stay. The customer service from Lodgix has e'er been prompt and helpful. Nosotros tin can also run lots of reports and the one I love the well-nigh is where I can compare this year's revenue with last year's.

Inconvénients :

I'd like to exist able to maybe format the emails a chip differently merely they are more adequate and I wouldn't desire the very reasonable fees to get up.

Alternatives envisagées : Little Hotelier

Pourquoi choisir Lodgix : Lodgix was more than hospitality specific and offered more solutions and was 1/5 of the toll. Plus it is easier to get assistance from Lodgix when you demand information technology.

Logiciel antérieur : Keap

Pourquoi passer à Lodgix : It was more expensive and e-mail templates were poor. The software was clunky too.

Tim H.

General Manager (É.-U.)

Hôtellerie, 11-50 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Call up about switching

5 il y a 2 ans

Commentaires : Lodgix is an outstanding product for minor to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older arrangement had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a affair of the past. Secondly, we had developed our old organisation over many years to meet our needs, merely nosotros were seriously behind in our ease of getting inventory out to sales channels. Once again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Give thanks you lot Lodgix!!

Avantages :

Easy to utilize, can be used remotely outside the piece of work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link.

Inconvénients :

Lodgix is a wonderful out to the box solution. I take some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements.

Alternatives envisagées : Escapia

Pourquoi passer à Lodgix : When talking to the Escapia software folks they were (thankfully) candid and told me - we are too big a solution for your size of business, yous should talk to Lodgix.

Hôtellerie, two-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Fantastic Company, Software and Client Service!!!!

5 il y a 2 ans

Commentaires : Stellar customer service! The response rate is fantastic!! They are always there to answer the question, no affair how elementary or complicated information technology may be. Lodgix continually works to better an already slap-up product and they never disappoint!

Avantages :

This software provides me with all the tools I need to operate my business! Everything from management, reservations, owner statements, tax reports and more is incorporated to make this a one-finish software that does it all! Information technology is not complicated and the online manual is great!!

Inconvénients :

There actually isn't anything I don't like nearly this software. I'm very happy with it.

Alternatives envisagées : CiiRUS

Pourquoi passer à Lodgix : I had worked with Ciirus at my previous job for over eight years and initially was going to go with that software. Yet after contacting Lodgix and speaking with their representative, I believed they were a amend fit for a small business organisation, much more than affordable and their customer service was outstanding. Lodgix is a visitor that I tin grow with; they and listen to and value their customers!

Immobilier, 2-ten employés

Temps d'utilisation du logiciel : plus de deux ans

Source de 50'avis

Simplifies the reservation and back function processes

5 il y a 2 ans

Commentaires : Keen. The squad is quick to reply and easy to work with.

Avantages :

I like that information technology becomes ane central place for all bookings to come in and information to be pushed out. It makes marketing and reservations much simpler. I besides like the way rates and rules are shared past like properties in the system rather than repeating that work for every single property. It has absolutely increased my efficiency.

Inconvénients :

I would exist happy to come across integration/sync options open up to even more marketing venues.

Immobilier, 2-ten employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Lodgix is the all-time short-term rental direction I've found!

5 il y a 2 ans

Commentaires : We've had an easy time with this well-idea out software...compared to the other company nosotros used prior, this software is a dream to implement and use - great tech support besides!

Avantages :

Ease of use and functionality are 5 stars!

Inconvénients :

Lacking some accounting functionality (balance brought forward) that I'm told will be implemented shortly.

Loren D.

Holding Manager (Antigua-et-Barbuda)

Loisirs, voyage et tourisme, 2-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

The software y'all need for your rentals

v il y a 2 ans

Commentaires : Lodgix allows u.s.a. to have a centralized location to manage all the backdrop we manage and makes it really easy to do.

Avantages :

Lodgix is packed full of features and the developers are constantly working to add together more and improve your experience. The pricing is tiered so you only pay for what you use. It offers integrations with all the popular third party sites.

Inconvénients :

They don't support a payment processor that works in my country, although I don't call back any online payment processors work in my country.

Alternatives envisagées : Lodgify et Smoobu

Pourquoi passer à Lodgix : Best price and offering for what we needed. It completely fits what we wanted our system to do.

Andy P.

Andy P.

Managing director of Operations and Sales, Managing Partner ()

Utilisateur LinkedIn vérifié

Immobilier, ii-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Source : GetApp

It's a subconscious precious stone - stumbled upon Lodgix + learned how awesome it is

4 il y a five ans

Commentaires : Using it for over 1.five years. The manuals are pretty upwardly to date, it just takes some time to get acquainted and set it all upward, but the team is very responsive. They have a blog I discovered that they constantly mail updates from on new features coming up. They've updated a lot of the user/guest interfaces. Though it has taken awhile to become all things in club, it has saved us a lot of fourth dimension ! Integrated PM business relationship with Homeaway/VRBO and TripAdvisor/FlipKey, calendar syncing for other non-integrated sites. I've attempted to "try" or convert to another platform/VRM/CRM but due to the extensive gear up upward process, I have non successfully switched. Lodgix has all y'all need at a nifty price. I'm glad we stumbled and started with this. It's pretty flexible/versatile, but if you desire something meliorate and are willing to pay superlative dollar, and then there's other options out there.

Avantages :

Integrated payment processing, email and invoice template customization, automated trigger emails, custom rules/pricing, integrates with our website, homeaway, tripadvisor. 2-way calendar sync, and tons of reporting functions/exporting to excel or pdf is simple.

Inconvénients :

Tin can't import data, takes time to DIY and larn information technology if you don't have experience setting upwardly a CRM/VRM. Even so, they'll schedule a time to guide you and show you via telephone/spider web conference. I became acquainted with (and fix) this software just by using their online guide/manuals and some googling + some late nights when customers weren't calling.

Edward R.

Operations Director (É.-U.)

Hôtellerie, 2-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

A Program for those who can "Recollect Out-of-the- Box"

v il y a 2 ans

Commentaires : Lodgix has improved our efficiency tremendously.
Lodgix has improved our bottom line.
Lodgix has given our smaller property the ability to be more professional looking and to compete with the "big boys"!
We operated both our WolfBay and Lodgix simultaneously for x months to make sure we were satisfied.
When we accept an consequence...we e-mail thru the plan and usually get a response in 5 +/- minutes.

Avantages :

Lodgix had U.S.A. support. Lodgix ads said that their deject program was stable and dependable...later 2 ane/2 years of usage...it is! Our system tin can be accessed from muliple computers, tablets or even our cell phone to book place a reservation into the arrangement. We needed software that could be adjustable...Lodgix software accomplished this. Every bit a smaller belongings, we needed both long and short term rental capabilities...Lodgix software did that! Our WordPress website functions seamlessly with the Lodgix program. The on-line booking and credit card processing modules accept streamlined our reservations and made our concern more profitable.

Inconvénients :

Honestly, fear of the unknown. Setting up a new software program after using another for twenty years was quite a task. The terminology that software developers utilize and the language that many in the hospitality industry is slightly different. After we had charted the two sets of terms side by side...we adapted. Some of our forms and spreadsheets were not able to exist used in the Lodgix system...we adapted.

Gideon O.

Marketing Director (É.-U.)

Hôtellerie, ii-10 employés

Temps d'utilisation du logiciel : 6 à 12 mois

Source de fifty'avis

They've Idea of Everything

five il y a two ans

Commentaires : Overall, I do non hesitate to recommend Lodgix, particularly to smaller operators who may not need dozens of channels or the complexity of the big-dollar holding management systems. If you're looking for a sophisticated PMS at a fair price, Lodgix is your answer.

Avantages :

ane) Hands downwardly, the best part of the software is the amount of functionality packed into a simple program. It's clear that they have done their homework in setting up a truly versatile product. We are a small belongings with a peculiar setup: a B&B with three guest rooms and 4 camping ground cabins. We had a very hard time finding a PMS which would handle those parameters, let alone handle them well. Then we constitute Lodgix. We've never looked dorsum on that decision. 2) I contacted rep a couple of times during setup, and he was both helpful and direct. I appreciated his candor when discussing features that would and would not be viable for future updates, and helping me find solutions/workarounds for my belongings's not-traditional setup (come across item #i, lol).

Inconvénients :

ane) The user interface is non built with mobile responsiveness in mind, so it's a fiddling hard to check "on the get." However, I have heard a rumor that this volition be fixed in a future release. two) This is in no style Lodgix'due south fault, simply we found their channel manager partner hard to work with, and ultimately we opted to have our chances with manual syncing since nosotros are a smaller property. The auto-import feature certainly helps with peace of mind on that issue... again, they've idea of merely most everything. 3) The spider web templates could stand a little modernizing. Just, if your web designer knows what they're doing, they can brand tweaks. And once again, I've heard at that place is a new major release on the horizon, so I'thousand non worried in the least.

Alternatives envisagées : Lodgify et Little Hotelier

Ricahrd K.

Property Director (É.-U.)

Hôtellerie, ii-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de fifty'avis

The All-time PMS out there!

5 il y a 2 ans

Commentaires : Honey Lodgix. From the beginning, the customer service has been 2d to none. I wish I could rent these guys to work for me. They are constantly making improvements. Nothing is static here. Constantly evolving ...but in a proficient way..not be cause something was broke. I cant imagine how much time using this software has saved me and at the same time, provided me with a meliorate customer experience. I do think I am a Lodgix lifer now:) And then real quick: the software works, great customer service, always growing Of the 5 PMS I accept used, Lodgix past far was and is the best!

Avantages :

Deep depth is usage. So much you can do with information technology and it just WORKS! I take used several other channel managers/property management systems and they all never seemed to rise to a level of merely existence adequate. Lodgix hits that brawl out of the park everytime! Response by the team is also stellar. Not just is their response time dandy...they are also helpful. Unlike most service providers, they answer the telephone or electronic mail real fast, but they proceed you going in circles for hours and days before a resolution is met, if ever. Go with Lodgix...they actually cant be vanquish!

Inconvénients :

I have been using for over three years now and I am still learning everyday something new. That is how in depth this software is. Of course y'all can get up and running within a day or then...merely then you start to add layers on top of layers and that takes time. And so dont let that hold y'all back. Information technology takes time to make something meaningful happen.

Rheannon Due south.

Owner (É.-U.)

Hôtellerie, Travailleur autonome

Temps d'utilisation du logiciel : 1 à 5 mois

Source de l'avis

Great Software, and Awesome Customer Service!

v il y a ii ans

Commentaires : I've take been very satisfied and impressed with Lodgix from twenty-four hour period one. They accept great software that's elementary to utilise, and slap-up customer service.

Avantages :

I must admit that at commencement I was a little Leary to effort Lodgix. They seemed pretty cheap compared to so many others, so I figured it probably didn't offer the options I was looking for. Earlier fifty-fifty giving the free trial a try, I called and asked them a ton of questions. The owners were very quick to call me dorsum, and very patient in answering everything. I was wondering about. They offered to fix an online meeting to walk me through information technology all which I accepted. It was very thorough, and answered all my questions plus taught me more. The initial set up on my website was washed past a web professional. She commented on how easy information technology was to set up and how she was very impressed with the organisation. I love the way it looks on my website, and my favorite thing is probably how simple and thorough setting up a new listing is! I manage a few different vacation rentals and honey how this walks you through everything down to the smallest details. Earlier using Lodgix I had to send all my photos to my web designer, and transport her all the info and she had to make custom listings for everything. I admittedly beloved that now I can simply sign into Lodgix and create new listings, and edit old ones, or change prices, or anything I desire without having to have someone else do information technology for me. A few days into my complimentary month trial while I was still working on setting everything upward, I had already decided Lodgix was the answer I had been looking for for so long! I would highly recommend it to anyone!

Inconvénients :

The but thing I'd say I had any problem with at first was figuring out how to take a booking. It really simply took me a few minutes to figure out, and one time you know how it's pretty easy. That being said they do accept links and videos that explain all kinds of things, I only hadn't watched them because the rest of the prepare was so piece of cake I never needed the actress aid. Anytime I have contacted Lodgix with a question they respond within a few minutes and will send a photo with arrows to show me what to practise, or a link to a similar article then I can visually see how to practise something. They brand it very simple, and their customer service is bang-up!

Sean T.

Hôpitaux et soins de santé, two-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de 50'avis

NO QUESTION *All-time* solution for pocket-size concern

5 il y a 2 ans

Commentaires : Lodgix does things with excellence. Lodgix developed and continues to refine a platform that thinks about my concern like a business concern partner instead of an apathetic employee or a lazy vendor. Information technology'south piece of cake to discover apathetic and lazy people. It's hard to discover a business concern partner. Peradventure someone reading this thinks I'm a schill, simply I'm writing what I've written because our concern was bleeding coin to an inferior platform that was recommended by someone who never investigated alternate platforms. I was on Guesty, which is non a true channel manager. Lodgix is a aqueduct manager. If you don't have a platform that actually gives you sync and operability with all the major channels, you're doing yourself a disservice. Many other platforms are disguising themselves equally a direction platform when their objective is to exercise i of the following: -take over managing your properties
-sell y'all a really expensive web site
-sell you lot a really expensive digital marketing solution Almost none of these other "solutions" actually manage your channels, not even to speak of the abundant features in Lodgix. It took me near 220 hours of demos, enquiry, phone calls and trials to make my way downwardly every dead end. Do yourself a favor and don't put yourself in a position of having to switch platforms. Lodgix volition have you from 3 properties to 300 properties.

Avantages :

It is a complete package that is scalable. Their extra modules for employees and holding management are welcome bolt-on a la card additions if yous've grown to need them, and they don't saddle you with the toll for that service when y'all don't. Every tier and attribute of their pricing is reasonable and delivers value. Their support is excellent. I hate it when guests don't bother to read important details and I always try to reference Lodgix cloth before I create a ticket. When I miss obvious things or misunderstand their material they're still very responsive and make every reasonable attempt to solve my problem. There's a divergence between solving a problem and but saying "sorry for the inconvenience". Their help library/manual is very well conceived and thorough. They continue to whorl out improvements. When I started I was a little disappointed in the fundamental office of their calendar, merely it was not a difficult piece of work-around to attain what I wanted. However, they told me they were working on an comeback that would accomplish exactly what I wanted. THEY KEPT THEIR Hope. Most people volition tell you what you want to hear and never address information technology. Lodgix gives me a platform that delivers most what an enterprise solution delivers. There are two truly enterprise level solutions that cost a fortune, and I couldn't possibly know if I would get equal support without spending a fortune. This is the best solution for everything a brusque term rental operator needs.

Inconvénients :

I didn't similar the calendar initially, but it is an excellent calendar and they've fabricated improvements so I accept all the capability of making adjustments equally needed. This negative aspect is now a non-outcome considering they listened to their customers. It's more than circuitous than a crummy telephone app, but this is not really a negative. If y'all try to run this business off a phone app you're either shooting besides depression in your operations or y'all're planning to neglect. IF you're not committed to becoming a skilful user of the platform you choose, why even bother. The "simpler" solutions don't have half the operability you need. No platform is perfect. At that place are tweaky fiddling things that puzzle me sometimes, but in that location's e'er a solution. When I say tweaky things I don't want to imply inoperable features or down time. This platform has never failed to function and stay up 16 waking hours a mean solar day every mean solar day.

Hôtellerie, 2-ten employés

Temps d'utilisation du logiciel : plus de deux ans

Source de 50'avis

Best Reservation Management Software I've had the pleasure of using!

5 il y a 5 ans

Commentaires : I have owned two boutique property management companies within the by 20 years. Within that time I take researched property direction software upwardly and down, astern and forward looking for just the right fit. I finally found it with Lodgix!

Avantages :

The ease of use. A person tin can easily manage one property with Lodgix, or dozens! The software is intuitive to use. I honestly can't recollect ever having to call client support...and I'yard not the most tech savvy person. Set up was simple and quick. I also appeciate that Brent is available should I have a question. He ever responds in a timely manner. The characteristic I probably dear the most is that Lodgix automatically emails the cleaning company when a reservation is made within the organisation. This, for me, is HUGE! I used to have to brand a 'cleaning schedule' for the cleaning company at the beginning of each calendar week. This took a boatload of time for me to practise and also was open to homo error. Since I've started using Lodgix software we have not had One error with the scheduled cleanings of the vacation rental properties. This sort of peace of mind is priceless! And finally, the monthly fee for using Lodgix is right too. I've paid much MUCH more than per calendar month for software that didn't do half as much as Lodgix does with the ease of employ it offers. Thank you Brent for developing Lodgix! I'm a fan!!

Inconvénients :

I had to really think about this one...but I'd have to say that I get a little confused when setting upward the 'rules' section. I'm not certain if it is just the way information technology is worded or what, but I tend to have to enquire my husband for aid when setting up a property inside this department. Hubs seems to understand the rules department merely fine. :-/

Réponse de l'équipe de Lodgix.com

il y a 5 ans

Yes the rates and rules are due for a major overhaul and guess what? It's washed. All the same information technology'south such a big alter that nosotros are holding off till the full impact of the new booking pages has lessened a bit. Modify is proficient, but too much modify too rapidly sometimes throws users for a loop! Cheers for your review!

Marcus C.

Marketing Director (É.-U.)

Hôtellerie, two-10 employés

Temps d'utilisation du logiciel : 6 à 12 mois

Source de fifty'avis

Lodgix makes running family-owned holiday habitation business possible

v il y a 5 ans

Commentaires : When nosotros decided to first a business renting out our old home to riders of the Hatfield McCoy Trails in West Virginia, nosotros looked for a vacation rental direction software that could practise it all - organize our reservations, manage invitee communications, take care of billing and invoicing, and generate online bookings through an easy-to-use booking process. Lodgix fit the bill in all manners. Nosotros honey the ResortLock integration considering it allows us to give guests like shooting fish in a barrel access to their accommodations at whatsoever fourth dimension they get in past giving them their door lawmaking in their pre-arrival email - and then no one has to be on site to run across them with a key. We have heard null but praise from our guests about this convenience. The online availability calendar and booking system is easy to use on a desktop or smartphone, and is a very useful resources for potential guests to get an instant quote or find a calendar week or weekend that's available. We constantly share information technology on our Facebook folio and propose that those who phone call united states check it out when they are asking almost availability. Very complex email trigger scenarios can be set up so that professional, customized emails automatically go out to guests when their reservation is confirmed, when they've paid in full and when their stay is a week away. I accept also gear up reminder emails to myself and then that I remember when to bill customers and when customers are checking in and checking out. We wouldn't be able to run the administrative end of our business organisation, while all the same working our ain full-time jobs, if it weren't for Lodgix. The Lodgix software has helped us give our guests a peachy customer experience on a tight budget, and has no dubiety given our website a professional person look that leads to phone calls and bookings.

Avantages :

I like the door code integration with ResortLock the most. Our triggered email that sends to guests a week before their stay includes the guests' door code and instructions on how to use it and how to change it. I also like the online booking agenda, which allows united states of america to be transparent with our potential customers on pricing and availability. It makes it easy to book instantly, fifty-fifty from a smartphone.

Inconvénients :

The Lodgix admin interface is non like shooting fish in a barrel to use from a smartphone. We do non take a dedicated phone answerer or "front desk person" so oftentimes times we take customer calls from our cell phones and need to be able to volume someone on the spot. It is difficult to use the reservation ticker in the admin interface from a phone, and even more difficult to get through with a complete booking on a phone. I would really similar to have a Lodgix app, then that I could have quick access to our availability calendar, and an like shooting fish in a barrel way to make a reservation, correct from my telephone. Also, the setting up of triggered emails can exist confusing. I wish there were more than documentation of some common electronic mail trigger setups, and/or an easier way to find such documentation from the admin interface.

Alexandra East.

Possessor (É.-U.)

Hôtellerie, Travailleur autonome

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Great product for doing website updates - reporting is express resulting in a lot of manual efforts

4 il y a ii ans

Commentaires : My overall experience has been positive.
I have had problems just [SENSITIVE CONTENT HIDDEN] have been prompt to resolve.

Avantages :

I call this product by back office though it also generates and updates by website. It interfaces with my payment systems well and it is fairly easy to use. Getting photos added is easy thought i just recently learned that adding Alt tags is a limitation. Alt tags are a fundamental requirement for SEO

Inconvénients :

The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation. I accept two business concern models in identify: For case. The model that was in place when I signed upward involves sharing a lx/30 or 70/xxx split on the lodging effigy and corresponding tax is likewise split accordingly. Lodgix can't deal with that and then I have to track sales, past client, in separate worksheets. The reporting is not useful for my needs because I am non able to tell the system to use my business organization model elements.

Temps d'utilisation du logiciel : Non fourni

Source de l'avis

Fits the needs of small only growing company perfectly

5 il y a 10 ans

Commentaires : This is the most well thought-out product I've e'er purchased. It has every pick you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is superlative notch. It's clear they have an in-depth understanding of the needs of minor- to mid-sized vacation rental businesses. They're a true partner and want you to succeed so they practice, besides. My communication is to purchase this software from the moment yous enter the vr business rather than fumbling around with dissimilar payment methods (paypal, squareup, etc), trying to keep rails of inquiries, lying awake at night worried about double-bookings, forgetting to enter a reservation on your calendar and having someone prove upward unexpectedly, making sure you collect the rest due from guests prior to arrival, properly accounting for taxes, etc.The amount of time and effort to successfully do that without this software is overwhelming.

Avantages :

There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (fifty-fifty automatically suggesting comparable backdrop when the inquiry is for a booked belongings) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers to checkins and checkouts 5) Online booking--no more than paypal invoices! No more paypal period!!! Literally get bookings while you lot sleep, click 3 buttons, and the reservation is accepted, the guest credit bill of fare is charged and a confirmation electronic mail is sent out (and the email is property specific) Coin in the bank! half-dozen) Highly customizable, from discounts, to coupon codes, to custom variables like lockbox codes 7) Simplifies all finances, bookkeeping, tax reporting, allows analysis of your business based on occupancy rate, revenue per unit of measurement, etc. and so y'all truly sympathize and can grow your concern.

Inconvénients :

Really none. There are ongoing improvements to every aspect of the software based on client feedback.

Réponse de l'équipe de Lodgix.com

il y a 10 ans

Cheers Jim, appreciate the kind words. I'll retrieve that next fourth dimension yous need a new feature. :-) Y'all've got some amazing properties in Charlotte..for whomever reads this, if you are visiting Charlotte, NC, bank check out TheHomeCollectionCLT.com for some exceptional vacation rentals!

Kristjan L.

General Manager (Estonie)

Hôtellerie, 2-10 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

The all-time product on the marketplace without a doubt

5 il y a 2 ans

Commentaires : Finding at software that fulfils all or virtually of your needs in apartment rental business is not an like shooting fish in a barrel task. Before finding Lodgix, I had tested tens of different softwares and visited ITB Berlin - the earth'due south leading travel merchandise show to come across with a number of software developers who at starting time claim to do everything what you ask for in a product, but in reality subsequently a demo you see the shortcomings that at least I could not have. For me Lodgix has been the near user friendly finding afterward years of research. And what I like most, is the quickness of customer service, although they are based in U.s. and I am from from Europe.

Avantages :

Ease of making quick bookings Website connectivity Possessor reports Sync with AirBnB, Booking.com etc.

Inconvénients :

The software works perfectly and while there is not anything that the software falls brusque on, I would similar to have more than graphical reports and possibility to generate own reports, simply you lot can consign everything to pdf and excel, so this is not a dealbreaker.

Kim B.

Customer Relations Manager (É.-U.)

Hôtellerie, eleven-50 employés

Temps d'utilisation du logiciel : plus d'un an

Source de l'avis

Lodgix has dramatically improved the style we interact with our guests.

5 il y a 2 ans

Commentaires : From solar day i, the Lodgix team has been then willing to aid us set upward and utilise the software. If we ever have a question, we know they are but a call or online conversation abroad and that they will go above and beyond to help us become the well-nigh out of the software. The automation within Lodgix has allowed us to costless up valuable staff time to work one on one with guests on property. This helps our guests experience valued and increases invitee satisfaction.

Avantages :

The Lodgix Software is and then piece of cake to use. We use information technology in all aspects of our Resort from online reservations, guest documents, housekeeping, and accounting. Every time I end in our front office one of our reservationists tells me how much they love Lodgix and how much information technology has simplified their job. All the data we need most our guest experience is located in ane program. Plus, the online aid transmission is bully and the aid team is always quick to reply to any questions or set a tutorial to teach us how to better utilize the software.

Inconvénients :

In our previous system, we charged a separate daily resort fee to guests. Lodgix does non currently have the adequacy to add together on a daily resort fee, so we have had to find a work effectually.

Hôtellerie, two-10 employés

Temps d'utilisation du logiciel : plus d'united nations an

Source de l'avis

Robust Direction Program, Like shooting fish in a barrel Integration, Responsive Support & Great Cost!

five il y a 2 ans

Commentaires : I researched options, did the integration and have stayed with Lodgix even afterward comparing other programs. Price bespeak is skillful, utility is pretty amazing if you geek out at what information technology tin can practice & you retain command on optimizing the functionality that most other products but don't allow.

Avantages :

Lodgix is a robust property management portal that allows for a lot of customization to support your established workflows. It is piece of cake to set automations, 3rd Political party integrations and retain command on how things function. You can go into some pretty cool functions but if y'all want or go with a more than unproblematic & traditional use. Makes for an easy launch while supporting continual builds & growth

Inconvénients :

You gotta double cheque your integrations and automations to ensure that you have established settings correctly or you can sometimes miss things. But you should be doing that anyway...

Beka Westward.

Reservations Manager (É.-U.)

Loisirs, voyage et tourisme, ii-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Keen Organization for multiple backdrop

5 il y a two ans

Commentaires : Lodgix has helped limit mistakes in double bookings or oops, I forgot to physically write that down on my calendar... or did you pay or not? Was it a cheque? All those things are simply in front of me on the screen merely a click away. I enjoy people beingness able to volume themselves also equally me helping someone exercise the reservation manually. And so it actually caters to many types of people and how they prefer to make their reservation. Not everyone wants to deal with ONLY a screen, simply desire to talk to a real person.

Avantages :

I actually like how we can have multiple listings and run into everything on one screen and also integrate the calendars for each separately if we take them listed elsewhere.

Inconvénients :

I wish it was not extra money to have the emails we send through the software coming from us, rather than "lodgix.com".

Réponse de 50'équipe de Lodgix.com

il y a two ans

Hi Beka, thanks for the review! For this coment, "I wish information technology was non actress money to accept the emails nosotros ship through the software coming from us, rather than "lodgix.com"." There is no extra money for setting up your spf records. It'southward very only (as long as yous own your domain) to configure your spf records to permit Lodgix to transport emails on your behalf. Here is a link to our documentation to give yous some guidance on how to to practice that: http://support.lodgix.com/en/manufactures/3323721-using-an-external-e-mail-domain

Patty R.

rentals manager (É.-U.)

Immobilier, 2-ten employés

Temps d'utilisation du logiciel : 6 à 12 mois

Source de l'avis

Best solution I've found

iv il y a 2 ans

Commentaires : Our rental management business is through Lodgix. Information technology has been great. Sometimes it is hard to speak to a support person by phone, but overall I have been very pleased.

Avantages :

Lodgix is piece of cake to apply, organized, and flexible in many ways. I accept used other rental management software, and this is the best combination of performance and toll.

Inconvénients :

The only matter that I am very unhappy with is that my inquiry emails and some other emails cannot be sent from my own e-mail accost. They go from "mtalodgix" and they near E'er go into the SPAM folder of my customers and prospective customers and fifty-fifty owners. This is a serious limitation and is causing me to lose business concern.

Tim Grand.

owner - cancunvacationrentals.com (É.-U.)

Hôtellerie, 2-10 employés

Temps d'utilisation du logiciel : plus de deux ans

Source de l'avis

Adept production and practiced service!

5 il y a 2 ans

Commentaires : There service is great, you can set up a time to talk to a human, which is all you ask for and from at that place they really know their production well.

Avantages :

I wanted online booking that could integrate with my site, without me being forced into spider web design software that included its ain online booking system. I wanted my spider web site separate from my booking system so if I e'er wanted to alter I could. That was the reason I went with lodgix.

Inconvénients :

I retrieve changing prices has come a long way in our industry. I retrieve homeaway is currently the easiest to use to change prices quickly over stretches of time and all the same go far those college prices for Friday, Saturday, and Sun. As of this writing, lodgix even so works essentially like flipkey/tripadvisor for cost irresolute which takes far more fourth dimension compared to leading edge in our industry.